Global Glossary: Pharmacy Informatics

One of our goals of the project was to create a glossary. Throughout the e-Resource, terms have been "enabled". By choosing a highlighted term, a definition will appear. We welcome any suggestions you have for items to include. You may also comment below terms as they appear.

Browse the glossary using this index

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Operating system

A computer’s software system that acts as the interface between programs, hardware, and systems resources such as the system bus, computer processing unit bus, main memory, and hard disk. A user utilizes the operating system to interact with a computer.


Fox BI, Thrower MR and Felkey BG. Building core competencies in pharmacy informatics. 1st ed. Washington, DC: American Pharmacists Association, 2010.

Outcomes measurement

Refers to the extent to which a program achieves its stated objectives. Also referred to as “outcomes evaluation,” it measures outputs and outcomes (including unintended effects) to determine program effectiveness, but may also assess program process to understand how outcomes are produced.


Canada Health Infoway. A Framework and Toolkit for Managing eHealth Change: People and Processes