Global Glossary: Pharmacy Informatics


One of our goals of the project was to create a glossary. Throughout the e-Resource, terms have been "enabled". By choosing a highlighted term, a definition will appear. We welcome any suggestions you have for items to include. You may also comment below terms as they appear.

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W

Web 2.0

Interactive and social media applications that comprise the second generation of the Internet, which developed after the 2001 collapse of the dot.com bubble.

 

Fox BI, Thrower MR and Felkey BG. Building core competencies in pharmacy informatics. 1st ed. Washington, DC: American Pharmacists Association, 2010.


What’s In It For Me (WIIFM)

A useful way to consider the different needs and attitudes of those who will be key stakeholders in an improvement initiative is to carry out a “what’s in it for me” analysis. WIIFM criteria could include: deeply held values and beliefs; working relationships; conditions of work: place, hours etc.; salary; job security; nature of work: tasks, responsibilities etc.; and power: status, position, identity. The more criteria that are negatively affected by the change, the greater the resistance to change. Changes that negatively interfere with a person’s power, status, position and identity will evoke the most emotion.

 

Canada Health Infoway. A Framework and Toolkit for Managing eHealth Change: People and Processes


Workflow management

In pharmacy, the application of computer systems, software, bar code scanning, photography, and other automatic identification methods to streamline and systematize work processes, and to improve visibility of the current state of those processes for individual work items.

 

Fox BI, Thrower MR and Felkey BG. Building core competencies in pharmacy informatics. 1st ed. Washington, DC: American Pharmacists Association, 2010.